Windows 11 facial recognition this option is currently unavailable fix I tried with Hello @Marlooshka,. But then out of nowhere it didn't recognize me and when I went to redo facial recognition it said "This option is currently unavailable" and when I click on it it says "Something went wrong. " I never had the option to use facial recognition in the first place as the LG Gram has no IR camera, but was able to try to add another fingerprint a week ago. This options is currently unavailable - click to learn more . I got the new hp pavillion x360 convertible today with windows 11 preloaded and the Facial and fingerprint recognition is showing "This option is currently unavailable" I have installed all updates and i can't find Biometric Devices when i go to Device Manager Before to try some solutions try updating your Windows 10 to the latest version. If you're still having a problem with Windows However, users sometimes encounter an error message that states, “This option is currently unavailable,” when attempting to set up or use facial recognition. This option is currently unavailable - click to learn more. When Windows 10 is ready to install, you’ll see a recap of what you’ve chosen, and what will be kept through the upgrade. Try using the Registry editor, follow the steps below:. Here are some common problems that causes facial recognition issues are: It started with my previous laptop which I replaced recently, Windows Hello facial recognition was already set up on it. Examples include: - Third party facial recognition software, might be conflicting with Windows built in software. Hello, im trying to setup Windows Hello in Windows 11 for a cloud software that uses facial recognition. please help me to figure this out. After downloading and installing, the tool will walk you through how to set up Windows 10 on your PC. Some users reported that Windows Hello Face is currently unavailable in Windows 11, which might cause poor camera-related upgrades. 1. It says "This option is currently unavailable". The manufacturer of that webcam does indicate it is an Infrared webcam and that it is compatible with Windows 10 Hello Facial Recognition Windows 11 apps; Microsoft Store. Harassment is any behavior intended to disturb or upset a person or group of people. Windows Hello Biometrics and facial recognition can suddenly stop working with a message that states that “This Option is Currently Unavailable”. Try again later". Windows 11 Top Contributors: Ramesh It says (this option is currently unavailable). Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. I tried to reset it but all my system settings for access (such as fingerprint recognition and PIN and including facial recognition) are all greyed out and say 'this option is unavailable' meaning I can't alter my settings if required. This option is currently unavailable. If you are referring to the remove option by going to settings > accounts > sign To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. All Windows Hello sign-in services - Facial recognition, Fingerprint recognition, and PIN - remain unavailable. I tried many things if find online as a fix but it is not working. Devices such as the Microsoft Surface Pro will allow you to use Biometric technology such as Facial recognition and Fingerprint readers to login to your Windows 10 computer. The solution to this is simple, as all that you need to do is modify the relevant When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it I recently purchased a new laptop with Windows 11. I'm back on an Insider build now but the problem started when i put a fresh retail Windows 10 on. Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. This definitely look like a domain policy-related issue rather than the Windows Hello or other biometrics not working. Windows 11 Top Contributors: Ramesh Srinivasan Right-click the Facial Recognition (Windows Hello) Software device and select Uninstall device, select the Attempt to remove the driver for this device check box, and then select Uninstall. I recently got a Dell Inspiron with Windows 11 preloaded. There are no current updates for my laptop (I am using Windows 11), and when I try to go through Device It sounds like your facial recognition (windows hello) is currently unavailable on Windows 11 Insider Dev channel. When trying to set up Windows Hello for Facial recognition and fingerprint recognition. Fingerprint reader not working on Windows 11: "This option is currently unavailable" Eventually, there will be a new driver or a new update that will fix it. Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. We could try some driver updates. Fix 2: Re-Register Your Fingerprints Click on Fingerprint Recognition. Can anyone Every single Windows Hello option shows as "currently unavailable. I normally use facial recognition so I didn't notice until recently that fingerprint recognition wasn't working. When i go into Sign-in options it says “This option currently unavailable”, I went into the device manager and removed the facial recognition driver so it can re-install hoping it would resolve the issue but no dice. After the restart, go to settings > Accounts Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Information on how to find a laptop's model name or product number is detailed in this HP document. Device Home Page - References and Resources – Learn about your Device - Solve Problems Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. ” and the expanded portion says, “We couldn't find a camera compatible with Windows Hello Issue with Windows Hello on Windows 11 - fingerprint recognition option currently unavailable Fingerprint Recognition Option in setting shows option is currently unavailable. Let me know if Face recognition is a convenient feature of Windows Hello that allows you to log into your computer without typing a password. Type regedit and Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz - Kapil Arya MVP - Sumit D - VM It says "This option is currently unavailable". Press Windows key + R key together from the keyboard. The cause can range from a For instance, many saw the We couldn’t find a camera compatible with Windows Hello Face in Windows 11 when their camera didn’t support facial recognition. 🔐💻 Windows Hello Fingerprint - This Option is Currently Unavailable (WINDOWS 11 FIX)Encountering the error "Windows Hello Fingerprint - This Option is Curr Create an account on the HP Community to personalize your profile and ask a question Facial and fingerprint recognition not working on my Samsung Galaxy Book2 Pro360. Hi,I recently forgot my windows pin password and I wanted to reset it but it says (This option is currently unavailable) and when I press the button where it says Tap or click here to fix it,it gives To improve recognition, go to Settings > Accounts > Sign-in options > Facial recognition (Windows Hello) and select Improve recognition. Considering it can be only a temporary error, the first thing to do is reboot your PC. Hi, I am Dave, I will help you with this. I find this very strange as other people who also encounter problems involving biometric access don't have access to fingerprint recognition either yet I do. I get the following messages "This About a year ago, I updated my computer and lost the ability to use my fingerprint or facial recognition to log in. The biometric device is malfunctioning: When Windows 11 face recognition is not working, you should check whether the biometric device is working fine and if other conditions are favorable. Is the Windows Hello fingerprint option unavailable on your PC? Do not worry. Check to make sure any third party security software that came with your computer is not enabled. Press If the camera is not recognizing your face due to small changes, I would suggest you to kindly remove existing face ID and add your current face ID. It says "this option is currently unavailable" for face recognition, fingerprint recognition and PIN. Whats funny is on a Windows 10 box i was able to setup I was wearing glasses that day and now it won't recognise me without them (I don't always wear them). A specific model name or product number would be appreciated. Let's try reinstalling it. How to fix this issue? Hi, I am Vinu, an Independent Advisor and a Microsoft user like you. Understanding this issue is There is a chance that a Registry setting related to sign-in options on Windows is preventing you from using the Facial Recognition feature. I just purchased this new laptop, an Acer Aspire AV15-52 four days ago and am having a number of issues with basic functions. This thread is locked. Run Windows Hello troubleshooter Harassment is any behavior intended to disturb or upset a person or group of people. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. It is suggested to take the following steps: Check and update your Windows to the latest version: Select This computer comes with a fingerprint and facial recognition, but when I go to set it up in Miscrosoft settings -> accounts, it says that fingerprint and face ID is currently unavailble. This option is currently unavailable and Facial recognition (windows Hello) . When I got my new laptop (Windows 11) I set up facial recognition, fingerprint recognition, and pin for my sign-in options. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Windows Hello Face- This option is currently unavailable Something went wrong. If you're still having a problem with Windows Hello facial recognition, try running the troubleshooter that might fix the problem. All Windows 10 editions are available when you select Windows 10,except for Enterprise edition. You can vote as helpful, but you cannot reply or subscribe to this thread. I then did a system reset (fresh install Windows 10) and Windows Hello seems to have gone offline. The last Windows Hello option is the pin, which works. 1 Windows Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability Which Windows 10 build are you running - 1909, 2004, 20H2 or 21H1? If you turn off ‘Require Windows Hello Sign in for Microsoft accounts’ can you setup &/or change the sign in options? What is the full make & model of the HP? Does it have a infra-red camera which is required for face recognition? The second time I rebooted the laptop, a notification prompted me to set up my face for the facial recognition, but I still received the message that the camera isn't compatible for some reason. One is that the sign-in option to use Facial Recognition isn't working, it indicates “Facial recognition (Windows Hello) - This option is currently unavailable. Go to I cannot find the setting to set up facial recognition as a sign-in option and on the top of the page, it says 'some settings are hidden or managed by your organisation'. Try again later. 5. Any ideas on how to resolve this? I cleared the TPM but no luck. In Settings, each of those services says "This option is currently unavailable", and Facial recognition and Fingerprint recognition both say "Something went wrong. Windows Hello face recognition is a cool feature in Several factors could cause conflicts between your webcam and Windows facial recognition. Hello Face Currently Unavailable Hi, I have recently updated my surface pro 7, My hello face sign in was working however occasionally wouldn't register, so I went back into the settings and tried to enhance the facial recongintion as suggested by redoing the face scan. E. Reset Facial Recognition and/or Fingerprint Options. g. As a workaround, we reset the PCs, log in as a test user, and then manually join the devices to I can't set up, remove or modify my Windows Hello sign-in option. This has been going on for 3 months now, so trying "later" is definitely not working. install the drivers for your PC during this restart. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. It says We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint. (Please do not post serial numbers on the HP Support Community. Common Issues with Face Recognition. What Hi - I used to have Windows Hello Face running on my Surface Book with no problems. What is the make and model of the camera you were using for facial recognition? If you were using it and your camera is We previously used Windows Autopilot for device setup in Windows 10, but since transitioning to Windows 11, the old Autopilot setup no longer works for us. 6" Laptop PC 15-d4000 does not work anymore in Windows11, I have the message error: Facial recognition (windows Hello) This option is currently unavailable. Account profile; Download Center; Microsoft Store support; 4. It also says that "we couldn't find a fingerprint scanner compatible with Windows Hello Finger/Face ID" On my HP Elitelbook 830 G6, Windows 11 Pro, Version 23H2, it says Fingerprint recognition (Windows Hello). I will try to help you with this issue. See fixes here for Windows Hello Face Recognition: https Hello,I'm recieving this message for sign in options on my inspiron 16 7630It is saying the option is currently unavailable. Expand the 1. However, some users report that they can't set their Windows Hello PIN because they get the message "This option is currently unavailable – Something went wrong. FIX: Windows Hello PIN is Currently Unavailable or Greyed Out on Windows 10/11. Threats include any threat of violence, or harm to another. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face My fingerprint in my HP 15. Check Windows Hello Settings. You can check for the updates from Windows Update in the Settings application, if your Windows it's up to date, now we can proceed. If Windows Hello is not available, you will see a message: Windows Hello Face. I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition So far, nothing I have tried has made any difference. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. When I clic on any of these options, it says "Something went wrong. How to open device manager in Windows 11. 2. If you face the same error, read the instructions below to fix the problem. I followed the steps provided, however, I do see there are multiple drivers. After a system restore, Windows Hello settings might be reset. I tried going to the Device Manager and update drivers but uninstalled Windows 11 Top Contributors: Uninstalling the driver might have caused the recognition options to disappear. . These factors include a malfunctioning camera driver, corrupt system files, buggy/outdated operating system, etc. Now none of the options are available. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11.
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