Lovesac warranty reddit Looks like Comfy offers a 3 year warranty and LS offers a "2 lifetime. But if it’s been a couple days and you’ve been fluffing the citysac it should not go to the floor. Does anyone else’s Costco lovesoft sectional feel stiff? Also, do your cushion or pillow tags state the filling is lovesoft? TLDR: Costco sactional in lovesoft fill feels way stiffer then the couches in the Lovesac store. Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. The cost is mostly what is turning me away from LoveSac. Never received an explanation though. I was also doing research on BIFL and found LoveSac. The warranty process was about 10 days total. We placed our order this past Saturday, with an ETA of 2-3 weeks. Pros of the lovesac sectional: Lifetime warranty – Lovesac features a “Designed for Life” philosophy which allows you to adapt the sectional to meet your changing needs. We upgraded to two storage seats and the premium filling. Hey u/Ozymandias1333 So it honestly really depends on your space and what you value as important in your movie room / living room. I felt the Burrow was worth a shot though and for the configurations I was looking at being half the price made it a lot easier to just pull the trigger. They confirmed Lovesac still handles the warranty, but encouraged me to contact Costco first if I wanted to. Title says it all. If you like Lovesac because of its modularity, but also want it to recline, check out Homebody. " So a couch with a "lifetime" The Lovesac store was very helpful for us in deciphering what you are actually getting. SO MUCH more firm and supportive. I’ve contacted them about the warranty and am hopeful, but I cannot figure out what went wrong with these. This post is a follow-up to the sactional sofa review post I originally wrote back in 2019. I meant, they're the best option for the other fills as well. – in standard6x8 – padded velvet – in Black, Taupe, and Full disclosure: I'm obviously biased, since I work for Lovesac and all, but I actually bought my first Sactional SEVEN years before I started working for the company. Boyfriend really wants the warranty on the couch due to our pets lol so bought our Sactional straight from lovesac. It's awful. Wondering if I should consider Lovesac. Has anyone had a similar experience? I’ve had it 2+ years already so I doubt I have any warranty left. Love the comfort and the warranty. I get it, we are out of warranty, our fault, I guess. Covers were washed and pieces were moved around so much there’s no way to tell. Have 2 Lovesac covers that are still under warranty- was curious what exactly a manufacturer defect View community ranking In the Top 10% of largest communities on Reddit. I was sold by the warranty, but honestly I don’t think it’s even worth the hassle. Just be sure to get it on sale or from Costco. Only other option is spending another $3k on new covers? Get bent. Guests don’t mind it as an overflow sleep space when visiting (they even say it’s super comfy, and having slept on it a few times, I agree). Expand user menu Open settings menu. However, Lovesac seems to have terrible customer service from what I've read and Campaign seems to be a new company so I can't predict whether or not they'll be around long enough for the lifetime warranty to remain relevant. If you wait until Black Friday it’ll be 25 percent off plus if you are a teacher, military any kind of hero you get extra five on top of it. We didn’t like Lovesac’s sound system because it was too much vibration under us and was pretty distracting. I bought from Green Deals liquidations and they allow you to choose the fill, color, and setup and offers their own trial period with price match. Need to fix your stove, cook-top, oven, refrigerator, washer or dryer? They refuse to honor your warranty if all you have is a receipt from a physical store!!! All of Lovesac furniture is rated up to 500 pounds which is 200 pounds more than industry standard. My concern now though, will those four cushions be replaceable in another 2-2. They didn't hold up well. but they fit slightly better because of how much give they offer. Lovesac assigned me a post-purchase rep that checked on me after my purchase and has been so helpful for exchanges. Trying to judge between new and used. Our couch has taken a beating through two kids, animals, and moves. I had one ordered earlier this year (via LoveSac after a Memorial Day sale) and ended up cancelling while waiting for it to be fulfilled after a bit of reflection. So, have you used the warranty Below, I talk about my thoughts and experience with the cost, quality, warranty, customer service, and questions that might help you decide, sometimes comparing Lovesac The frame warranty is what sold me (cushions and covers can't last forever). Now my couch is an embarrassment and the warranty was a scam. Talked to Lovesac yesterday and it looks like they have an upgrade program now as they are no longer supporting custom orders for the 5 series any more. Log In / Sign Up; Advertise on Reddit; Shop Don’t get me wrong, I really like the sactionals and it was absolutely my top choice. I didn't find out about the 3 year warranty for the covers and lifetime warranty for the couch until I went into a showroom to test them out. Because you bought from a 3rd party, if there is an issue or you need a return you have to pack up the whole couch and bring it back. I do not understand why anyone would dislike it (if you can afford it). I find that directly emailing the showroom is the best way to communicate. Will this be covered under the lifetime warranty for me? Locked post. We want to know are there any alternatives to a Lovesac that is reasonable. After a lot of back Our Lovesac Help Center is you one stop shop to get your questions answered. It checks all of my boxes for comfort/deep seating, modular, color (our living room is browns/tans/creams), and the warranty. I could have a 6'x6'x3' ComfySack for $280 shipped with a liner and cover, where the same size LoveSac would be about $430 shipped completely bare. We spent the day at big box furniture stores and the. The couches are built well enough and simply enough the warranty wasn’t a Good luck, and I’m sorry you will need to spend a lot of money to get the couch to perform as advertised. ). The frame has a lifetime warranty. For context, she wants something with seats wide enough for Do we have to return our old cushions back to Lovesac if we had them replaced through our warranty? I didn’t realize I was supposed to contact the customer service team once I received my new cushions (covered through the warranty) and I tossed them out. I I have not used the warranty as I 'inherited' my father's "The BigOne" Lovesac. A warranty they really do back up so. I immediately had to remove the covers and switch to chenille. r/Lovesac A chip A close button. Theres a liquidator who I think runs the group, so a lot of the people there have purchased from them with good results but theres also private sellers on there too. If you’re not picky it’s definitely worth it, it’s Lovesac just being sold through Costco. I was told there was a bad batch a few years back and they've had more claims because of it but who knows if that's true. Sucks that the subwoofer and sound bar are the only 2 under a 3 yr warranty. honestly they aren’t for everyone but the appeal is 100% machine washable, lifetime warranty on the structure, everything is completely replaceable, and honestly they are pretty comfy. I have currently worked for Lovesac for 3 years in a showroom. Being that we purchased in 2019, we are out of warranty. We both had issues with the seat cushion seams splitting open on the front. Bought a second one for the basement with the money I saved. We've had them replaced once within the warranty period, and LoveSac makes you ship back your current cushions before they will send you new ones leaving you without a couch for at least a month. Is it worth buying the Sactional Table and either the Coasters or Drink Holders? Has So I want to know if the lovesac sactional fits my need (6ft, 180lb, live with girlfriend and a puppy, quite a video gamer, want a long-lasting product) and would appreciate, if you share "WHAT MADE YOU DECIDE TO BUY A LOVESAC" despite of the price. 19K subscribers in the Lovesac community. I have been researching Lovesac for a couple years now trying to see if it’s the best fit. There We had ours replaced via warranty with standard fill and it’s soooo much better!! I can’t believe they sell lovesoft backs in good conscience. Again I still love my Lovesac. A lot of people have purchased from people in that group and I havent seen anything negative. Or check it out in the app stores Go to Lovesac r Looks like new barely used for $350. Anyone with more than a few years ownership of a LoveSac Sactional? My wife & I ordered ours 2 weeks ago, it was EXPENSIVE and I told her that if we’re not 100% satisfied it goes back. You just don’t get LoveSac’s warranty. The footsac is a lower quality item not sold in Lovesac stores and same with the throw pillows. TIA, and I will post my revicew gladly afterwards if I go for a lovesac. 11 votes, 13 comments. Do you know that you can file a claim on any product you purchase from Lovesac? The brand offers a warranty on most of their products. One we use to hold spare Lovesac stuff (extra pillow, parts, etc. Just called lovesac and they said the warranty ends once the sactional is sold to a new owner :( I saw a really awesome sactional on FB marketplace purchased in 2020, 3 seat, 2 storage ottoman, and 6 sides with table, 2 cup holders and power ports, in gunmetal or charcoal grey ( owner can't remember) velvet for $2500. Talking to a sales rep in the store will be helpful too —- people have ordered the free fabric swatches on the website and have rubbed them on their pets to see how the fabric sticks or doesn’t stick to their pet hair. No regrets at all. BUT back when I first purchased it it was brand new and very expensive. I'm then going to buy a deep side so I can configure 3 wide as deep configuration. LoveSac App Pairing With StealthTech Intermittent Honestly I got one through a discount warehouse that had their own warranty and couldn’t be happier. My neighbor and I both had Hughes sofas. I’ll go that route for extra pieces but I do like LoveSac’s warranty as I got a roll arm with a tear in it and LoveSac replaced it. We bought our lovesac used from a family that lived on their couch, not realizing how much the cushions would have worn out. They sent a company to pick up the old insert at no charge to me, and expedited a replacement to me. Costco also generally has no problem with returns. I Get the Reddit app Scan this QR code to download the app now. It is, unfortunately, quite a bit more expensive, doesn't have many showrooms, and has only a 3-year warranty, but it is the only reclining I have a very plus-size dad. We want to upgrade outlr couch and love seat. I will say, the foam isn't as fluffy, it compresses more than lovesac, but it is still quite good and better than smelly foam. I think it was well worth the 3k I saved. I chatted with Costco before ordering a sactional from them just a couple days ago. The weight limit with these wheels is only 360 But, it arrived dirty and about a month later than initially stated. It is worth it if you have lived the competition. It still feels great. I heard there will be a 20% off during Memorial Day Weekend. I had bought what I thought was an expensive couch in 2014 from Macy's, and just over a year later the frame had broken and many other elements of the couch were I have two other sectionals besides my lovesac, one approximately $6k and one closer to $4k and the $5k sactional we opted for is definitely more comfortable than either. That’s where I’m at too. They used to have a lifetime warranty that they would honor as well. Joybird gave us a discount for the inconvenience. How useful and necessary is the lifetime warranty? And the 3 year warranty on the cushions, covers? Or other benefits of buying freshly new? I know there are liquidators and FB groups that sell used, and by from what I gather they look to be decent due to being from returns. No charge because it was all under warranty. But sound wise I'm assuming it's all good? Until it's not, ha. With this, you can file a claim for Looks like Comfy offers a 3 year warranty and LS offers a "2 lifetime. We're We ended up just contacting LoveSac and they replaced all of them. I bought a sactional a few years ago and absolutely love it. If not, try a vinegar solution (1 part vinegar to 4 parts water) and spray it liberally on the spot after you've blotted as much if the urine off the cushion as possible. I had 2 pillowsacs that were visibly not full enough and lovesac didn’t even ask if I wanted foam they immediately start an exchange ticket and sent me shrink kits to return the bad ones. I ordered through showroom and didnt have any problems. LoveSac and Kivik ship unassembled. Hey everyone, I bought a "The BIg One" sac about 6 years ago and my inner liner has ripped. It has a lifetime warranty and you can arrange it anyway that suites you. It’s $4949. I also don't know what size you They tried to tell me that wasn't possible and I would have to exchange the entire seat for standard fill, but after a little nudging they did it as a "warranty replacement. Also, since you got them from someone else, i don't think you have a warranty on them anyway. I would say that I'll also be surprised what you can find handmade out there not made by Lovesac. Just an idea if Get the Reddit app Scan this QR code to download the app now. I actually got an exception just a few months ago because it was still the old policy on their site. :D The Lovesac sectional is much more expensive. For those of us who have been waiting Emailed Lovesac and this was their answer This sub-reddit is for almost anything related to appliances. Log In / Sign Up; to order and any and all add-ons would be the same. When you watch Avengers Endgame and Ant-man is Totally deceived by Lovesac sactional warranty-- I purchase 8 seats and 6 sides and a lovesac about a year ago and tried to replace already sagging cushions and pilled tweed covers today and was told they had to have "manufacturer defects" in order to replaced. I literally, like 20 minutes ago, tried it in my pillowsac cover and it totally fits. Being people that prefer firmer couches, we are planning on replacing the base cushions, but I believe the cushions are out of warranty. Or sometimes nothing comes on! It’s so inconsistent and bad and I’m very frustrated. If you're trying to go for modular with something that has lots of pieces with a complete lifetime warranty (the structure and bases) you can't do much better than Lovesac. But to answer your last questions, the company did go thru a bankruptcy, emerged and has grown stronger. I’ve recently come across LoveSac and I love the idea of the modularity, machine washable covers, and the fact that it’s lifetime warranty. Get app Get the Reddit app Log In Log in to Reddit. Warranty: Lovesac offers a lifetime warranty on their furniture frames, as well as a 3-year warranty on their cushion foam and covers. I got more of a custom sactional couch, Same Can choose standard or lovesoft Same warranty Can get assistance with warranty through local store This sub-reddit is for almost anything related to And you have to send your seats back first. Yup, definitely avoid the tweed covers then because they will definitely pill from the cat scratches. I'm interested in the storage seats, but I was wondering if they're just as durable as the regular seats? For what its worth, since my rage comment I went in to my local lovesac store. Share Add a Today, I see movie sac bundles on sale at the Lovesac website from $787 to $1,032. Need to fix your stove, cook-top, oven, refrigerator, washer or dryer? They refuse to honor your warranty if all you have is a receipt from a physical store!!! The warrantees are a scam they say lifetime warranty but they fight you to cover anything and when they do send someone out to fix it look at all the reviews they charge them like $150-$200 per hour with no Guarantees, so either way you’re paying . They said they wholesale the floor models which I think are rotated quarterly? Anyway green deals liquidation or something. Covers are warrantied for 3 years, and if you've followed washing guidelines, they shouldn't be pilling. Had mine for about 7 months. We have had Lovesac since 2017, I think. The ONLY reason I replaced it last summer was because it was a 5-series and I obviously could use my employee discount on my new setup. . If anything were to happen that I need warranty, I'd replace them with the stock feet first I've heard the weight limit of the normal seat is 400 lbs. My recommendation is just bite the bullet and get deep pillows ASAP, this issue is gonna continue the way it has so far. I’ve also heard those aren’t the best quality brands either. It took about two weeks to get the boxes, then I had a week to pack everything up and ship it back (which was a You can get up to 2 boxes free. I bought a sac and cup holders from them and everything has been great. We are upgrading to a Lovesac set soon. Friends have been very happy sleeping in it, as have I. It was less than $200 on a sale. Already had it replaced under warranty. Are your cushions still under warranty? If so, I think you can get a replacement for no additional cost. I ultimately went for them because I knew I wanted a modular sectional with washables covers and LoveSac checked the boxes for all of that. They treated me like I was trying to scam them when I've given them thousands of dollars and . They are usually pretty liberal with helping replace pieces like faulty cushions during the warranty period. Those are where the savings come into play. If you are in a budget as much as I like to say spend the money at Costco, Ikea is what you want. Do the lovesac couches have anything in common with the sacs? I had sacs for almost decades now, and we’re now getting a new couch. If you don’t hold onto the furniture for a long time, it’s not going Their customer service was great and replaced everything for free. Lovesac modular sectionals, or Sactionals, as we call them, are high-quality couches that are washable, customizable, and guaranteed to last a lifetime. I mean I know I’d lose the lovesac warranty but if it’s legit that’s a great deal. We've washed the replacements since and always made sure to thoroughly air dry and haven't had issues since. We have lovesoft and after a couple exchanges of deflated pillows and lumpy cushions, I’m ready to throw in the towel if I can I've heard they technically void the warranty. We also didn’t want the smaller Lovesac. Exact same experience here. A Lovesac We have the padded velvet on our lovesac and the velvet option on our sactional. I have the venetian taupe in corded velvet. Our current non lovesac sectional has been falling apart over the years and we're getting to the point where it's time to buy something new and we're looking at the sactionals. *Forgot to add, here's a previous reddit thread regarding this company* I’ve had this couch since June and it’s lost a lot of feathers. I'm like 1000% sure my lovesac pillows are underfilled and started the warranty replacement process today. http r/Lovesac A chip A close button. We did a custom config: 2x3 all deep seats with 5 sides so it’s like a super comfortable pull out sofa bed. Most people get rid of them because they're over it, few get to be worn out. The Costco Lovesac deal is pretty good and the covers come off as well however it’s about 5k. The mall the look at everything C& B, pottery barn and LoveSac had. I have a lovesac with a phur cover about two years old. As for the Home Reserve sectional the pricing is much better but it seems to be made of particleboard internally and I'm concerned that it will fall apart over time. After reading through thread about customers having some of their cushions/pillows replaced under warranty I decided to reach out. I can tell you that in case you'll ever need to replace some of the durafoam inside that the company will only sell you two bags of foam which amounts to about 20lbs. I bought a lovesac in May with the 40% off coupon. Fell in love with it in the store on comfort alone. Better Business Bureau rates them “F” at Stamford, Ct HQ. Lovesac is sending us 4 new cushions and 5 new hello with warranty’s you must send back the original cushion/cover back first. The lower discounts has helped offset the extreme container shipment cost increases and keep Lovesac profitable. Once warehouse receives them we will export the new cushions. Went to a Lovesac store to compare the showroom model, and it was a night and day difference. If you have the standard fill the deep back pillows are going to be the best option. I have 4 newer pieces from 19/20 and 3 out of 4 of the cushions are in awful shape. About a month in and loving it everyday. Or check it out in the app stores ty for update — lmk if the warranty swap fixes the issue, TIA. We have a few questions we hope the community can help answer: I have added a few pieces over the years not purchased from lovesac and obviously no warranty. They very recently changed their policy. They are legitimately BIFL. I was looking at brands like Lovesac and Campaign which tout lifetime warranties and easy-to-move pieces. Lol. " We weren't able to get a refund for the cost difference, but it was worth it to get the standard pillows. a lot of people will only review if they don’t like it which is okay people are allowed to not like things, but imo why are you gonna spent money to replace your couch every few years when you can buy So, I called my local lovesac showroom and asked about a return. Don’t worry about it. With proof of Hey there! Considering buying used models off of Ebay to save some money, however, wanted to see if spending the extra money was worth it for the warranty. Would STRONGLY recommend testing a LoveSac sectional out in a LoveSac store if you haven't already - for the price it really isn't that comfortable, it's very hard. You should do the same, especially when you're paying so much for them. Our cats tried to scratch the couch before we go a scratching post for them near it and it (the couch) escaped unscathed. I’ve rearranged the Sactional like 4-5 times since then. The Foam is starting to come out. We liked the idea because it can grow or shrink with our lifestyle and we can make alterations as little or as much as we want to our family room. New comments cannot be posted. It is not holding up well—the top where I sit is clearly wearing and considerably less soft, smooth, and visually looks clumpy compared to the sides and bottom. We like the Lovesac sactionals because of the modularity. The experience was valuable and instructive for them. This is the definitive Reddit source for handheld consoles. With current sale + codes can get about 30% off Lovesac shareholder communications last summer stated they would be reducing discounts, and they have stayed true to their word. The insert is rectangular. When you buy So much for buying a 7k Lovesac with technology that works half the time. All of the cushions frayed and have been replaced by Joybird while it was under warranty. I actually reached out to customer service and waiting to hear back from the warranty department to see if I can get them exchanged. But they are so expensive. I calculated the cost for Lovesac (with the good sale) vs Discount Bros and in the end, it didn’t seem like losing the warranty was worth the lower price. Anyone have experience with Facebook marketplace lovesac resellers? He sent me pics of the lovesac boxes and stuff and again payment after delivery. I like the modular aspect as well. r/Lovesac This sub-reddit is for almost anything related to appliances. She didn't ask any questions about why I was returning it. Please see r/Save3rdPartyApps and this article for more information: Definitely contact them about the warranty. Lovesac Sactional Couch 5-Year Review and Thoughts. I didn't, so she had them shipped to me and it was completely free. We absolutely hate the feather fill. They won't just send you standard fill pillows. We bought with the lovesoft filling and generally I’m happy with it, but there are times I wish for a I love the sectional part and the fact that the covers are washable. Went to the store to have it corrected and I got an email saying that the order was placed and the items have already been picked up and returned to lovesac, but I haven’t gotten any indication that the replacement items are coming beyond the “order was received” email and looking up an order status online doesn’t appear to work for orders placed in a store. Easy to vacuum, easy to wash only wash a few covers at a time as needed. I have two usbs from Lovesac and pressing and holding one of the usb’s did light up in the sequence you mentioned. It has been stated by many that the days of the 30% off everything are over. It should clean up easily though. I have received numerous surveys asking for feedback. I thought leather is leather but bonded leather lasts 3-4 at best before peeling. I do not have the bouclé personally, but I do know that if you’re not happy with how it cleans you have a 3 year warranty on the covers. The initial output is on the higher end, but all the structural parts have a life time warranty. Does anyone have one that Go to Lovesac r/Lovesac • by kidsoftheblackholee. Contacted LoveSac customer service. Just confirmed with Lovesac what’s included! Costco just didn’t update their shop. It’s really easy to do. Turns out it was just a spot cleaning warranty. Has anyone had any experience with the the Sactional breaking? you have a 3 year warranty on your cushions and covers if you would like it replaced under warranty just take a picture of a ripped seem or broken zipper you should probably just not even buy a lovesac sactional. Maybe it's time for a new look and different covers? Hi! So this is what we found out when asking the love sac rep at the show room. They shipped to me in Texas so I assume they ship anywhere You can purchase a box of foam from Lovesac, you just cannot have a free warranty box sent to you as a secondhand owner. Although that one has Did that, still didn’t work. My spouse is disabled and the lovesac is the only one they can be on for extended periods of time without pain so it was worth every penny for me. I don't know whether or not that is a requirement for you. I sit on it nightly in my kids’ room for an hour or so. The covers can fade in direct sunlight, and I don't think that's covered in the warranty. You should be fine. The center speaker connects but no sound comes out of the couch or the subwoofer. I will grab a pic to show you if you're interested in that one. I tried unplugging it and plugging back in, tried a different cord and a different outlet, to no avail. It seems wasteful, but it’s the American way. I've had my Lovesac for almost two years--and honestly it doesn't look great. I can tell you this fabric is the absolute most pet-friendly durable fabric I've ever encountered. The Sonos system causes a much less intense but still enjoyable feel. Of course it stopped working consistently after warranty expired. I made a grave mistake by going to the Lovesac store and sitting in a Sactional. You want information on a sactional, not a lovesac. I tried hitting up Lovesac customer support and honestly, barely got a sorry to hear about this even after sending some pics and was basically told to pound sand. I could not believe how different it felt. I feel like you’d be better off getting something cheaper and buying something new after 5 to 6 years. I have had good luck with the corded velvet, not the regular velvet, but the corded velvet has been great. Reading posts here, we assumed it would be a bit quicker than that, but we weren't expecting it to be shipped out on Monday and delivered today (Wednesday). The seams on the pillows have all shifted (and it is difficult for older hands to take the covers off and reposition). The warranty dept said that I can't just pay the difference because it is being processed as a warranty and not an exchange. Less screwing around with promo codes and such, but sounds like more screwing around with a small operation - also not sure how the warranty works through resellers vs sold from LoveSac (although may be the same, couldn't find any info on discountbros website) Hi all— I’m finally going to take the plunge and buy a sectional on their sale. Theres a Lovesac Marketplace group that Im in on FB. Expand user menu Open settings And you get an extra 2 year warranty on the cover when you use your Citicard. Thanks for the input. Cover Warranty . Standard Way is too shallow and I’m super short The nicest little smelling corner of Reddit you’ll find. Luckily I was able to get a price adjustment pretty easily through their text service. I worked lovesac production while in college. But you do you. Is it a lifetime warranty or a "lifetime warranty. Customer service has been abysmal I went to watch tv last night and my soundbar wouldn’t turn on. 5 years if they crap out again or is the warranty Thanks for this link! I was just about to look for an alternative to Lovesac for a room upstairs (where it is difficult to move a non-modular sofa). If you still want to buy the Lovesac sac first, I’d suggest googling and seeing Lovesac customer support was gracious enough to replace them as an exchange so we don’t waste the warrant replacement on it (since it is first 60 days). But I will say our cats dont regularly scratch furniture so I'm not sure how much abuse they have endured. If that doesn't work, adding filling doesn't sound like a bad idea. Far from the "$2,000+". The sides have lifetime warranties at least. Materials. I definitely get the feeling that they’ve put a lot into customer service improvements. i currently own an off brand 12 piece modular sectional made of bonded leather which i paid 8k for with warranty. I really liked the boucle in the store but am wondering if anyone had thoughts about its durability/practicality compared to, say, a corded velvet or chenille fabric. " I think I may be willing to take the lesser warranty for half the price here. What I'm wondering is: once I get my new covers from warranty, would it be possible to just exchange them, before using them, so I can pay the difference to upgrade to the more expensive fabric? Aquí nos gustaría mostrarte una descripción, pero el sitio web que estás mirando no lo permite. Are people trying to convince so you can try it out. So, I would have to reject your premise as at least severely overstated. The feathers constantly come out of all the cushions and stab us. To be fair, they have done a good job replacing them for me while under warranty. 99(lovesoft) / $4499. After the warranty was up the blind Yeah, I also read that there were some people who were frequently getting them warranty replaced. View community ranking In the Top 10% of largest communities on Reddit. It’s a I'm actually quite surprised you got any pushback on warranty claiming your cushions. You can remove the covers and wash them and even change them for a new look. Hate the fact that I cannot for the life of me, keep the tops velcroed to the bases. I can afford it and don't mind as long as it's high quality but I'm wondering if it'll hold up 4-5 years down the line. I’m going to try to ask if I can have a different fabric before my warranty is up I guess. I’m just really worried about what happens after that. Hello. I have bought many couches over the years and lovesac has stood up to hard core abuse for 3 kids and two big dogs like none other, all while being comfortable, aesthetically appealing, and customizable for any occasion. They either slide when we move around too much or when the dogs are playing on the couch. The difference in the quality is quite significant. The other two haven't been used yet, How can we help? Our Lovesac Help Center is you one stop shop to get your questions answered. I'm mostly interested in movies or the occasional nap. Anyone know where to get a deal Lovesac includes a lifetime guarantee on all sactionals framing and hardware and a three-year warranty on seat cushions, back pillows and covers. I can understand the overpriced part maybe but not garbage. But after testing out LoveSac again, came home and pulled the trigger on the Costco 6/8 deal. But, it may be worth looking into the warranty. shop now. According to the store manager the selection of “extras” are not their current versions. I bent a foot a few weeks ago. Questions I have: Is it worth Do you have an older one or not find the foam you selected comfortable and are outside the warranty? I almost got new pre-made cushions for our current (non lovesac) sactional through the website you mentioned, but we were intrigued by the ability of LoveSac's frame will probably last forever, but the cushions may need replacement every 3 - 5 years. Almost pulled the trigger on something that would have cost $4200 at Ashley. It doesn’t sound like a bad deal but thing with buying second hand you get zero warranty on anything and the warranty is part of the price. r/Costco A chip A close button. Iirc Just about everything else is 3 year. I could have done that myself; I didn't realize the seams weren't serged, not even double stitched. I’m assuming you returned it during the 60 day home trialor is there a longer warranty on the StealthTech stuff? I’ve heard the sides are part of their ‘lifetime warranty’ because it’s part of their hard pieces but wondering if the speakers themselves are excluded from that warranty length. One of them we use to hold board games and stuff like that. So I thoroughly enjoyed the stealth tech. There’s no reason it can’t be like the seat cushion, which seems like regular foam with some Go to Lovesac r/Lovesac. We were worried the Lovesoft warranty replacements wouldn't be any better, but was way easier than returning six seats, so we went for that. Or check it out in the app stores Are squeaky springs covered under warranty? Edit: Update Jan 2023. Plus I have teenagers and with the expense of buying new couches every 3-4 years at 3k a pop this is a much better investment especially with the warranty and the customer service has been exceptional. Yes there is other furniture at that price point but most of them don’t have near durability or length of warranty offered by lovesac. Mine almost destroyed mine the first day I got it. 6 months and we also have 2 supersac and a city sac. Can I still file a warranty claim? Corded velvet has to be the worst fabric lovesac offers if you have cats. Based on the kind of foam that's used in the standard inserts, I would say they should last for 7 years no problem. He has had bad experience with IKEA couches before. Just looked into the lovesac. I just wanted to share our recent experience ordering the 6/8 LoveSac bundle from Costco. " I sold furniture for a bit and found out that many/most times "lifetime" refers to the "average life expectancy of the product" not "as long as you own the product. We got 4 with our Costco bundle. I have no idea which is which. So I contacted customer service - they're sending me all new seat cushions, under warranty. I’m just curious if people have had luck with lovesoft replacements in general because What makes you think lovesac is garbage. I followed the directions on the website for the warranty and had two new ones within 48 hrs. Lovesac offers a lifetime warranty with receipt which I unfortnutely no longer have. Also all of your frames and inserts have a lifetime warranty so if they break, they just replace it for you. This also applies to a cover replaced under warranty. I explained that I got a replacement in 2021 and they should We had purchased an extended warranty for an additional $600 that we were told would cover anything that might happen. Pet snags is a different issue, but if it doesn’t clean up well, you can call the store and they can warranty it. Lovesac held up as well. It's hard to justify the price increase. Reply I’ve messaged the person they say to message and he said they work with LoveSac liquidation and buy their overstock, wrong color, and I’m assuming returns. Per Lovsac rep: Current offerings – 4x5 – padded velvet covers – in Black, Taupe, and Chocolate. Lovesac processed the warranty surprisingly easily and are sending 4 new cushions that should be here in a couple days. I keep showing him the Lovesac, but he is worried the frame isn’t that strong and won’t last. I put in a warranty claim; their first solution was to send out a technician, who sewed it back together with the cover still on the cushion. Literally filed a warranty claim a month before the 3 years was up. r/ATT stands with the Reddit community in protest of the API changes. She just asked if I still had the boxes. But again after another 2 years they feel worn. My other daughter is buying Lovesac as soon as their new house is built. Thank you for the ComfySack recommendation. LoveSac is using closed cell memory foam which is one of the reasons they're expensive. Original founder is still the CEO. this typically takes 2-3 weeks This week I just contacted Lovesac to get all my cushions replaced and they told me that I was over the 3 year warranty period. After searching online, it seems there is Comfy Sack, Cozy Sack, Poof, and LoveSac, LS being the most expensive by far. I went to a different Costco than usual today and they were having a Lovesac road Open navigation Go to Reddit Home. Looks to be a great alternative. (search Lovesac and Lovesac Alternative furniture) Check out non-LS review websites, like Yelp (look at several stores) and Trust Pilot. Explore our resources and policies here or search for help topics. 99(standard) for the 4seat bundle I’d like. Sadly, it does not live up to all the hype. When you might be replacing I also considered the cloud couch but leaned towards Lovesac due to Get the Reddit app Scan this QR code to download the app now. Now they have Lovesac sactionals and a Lovesac sac. I sit on the same spot everyday so break in is not the issue, plus the lovesac employee said their couches were fairly new. Now one of my sides is not fitting well and has been leaving a gap at the corner as if it’s bend back. I’m not sure what changed, but I have had one set of sactionals from 2014 with still great cushions. Luckily we still have our couch, but it was my husbands before we got married and it’s pretty worn down. Stock is doing well. ebedi lbhtzm umr ryxor ejyt atvaqyx qjzczmgq pbvwm inykkdn stqumk